Toolstation is proud of their great customer service and has been awarded the Retailer of the Year award (awarded by Which) in the past. 2. Toolstation Employee Review. We're offering a number of permanent full time Customer Service roles. Describe your complaint in detail, and suggest how Toolstation should resolve it. Get Full Access to Jade's Info . Poor. 98 Toolstation Customer Service Assistant jobs. The address is Toolstation, Unit 1 Ore Lane, Geddington Rd, Corby, Northamptonshire, NN18 8ET. | Read 281,581-281,600 Reviews out of 281,855 Toolstation understands this and offers over 11,000 tools to assist you. Check branch stock availability at Toolstation.com, complete checkout, select customer collection and collect from your chosen branch from 5 mins later. | Read 280,621-280,624 Reviews out of 280,624 Our Distribution Centres based in Bridgwater, Redditch, Daventry and Middleton are going through a significant programme of transformation to meet the demands of our ever expanding customer base. Check out what 336,619 people have written so far, and share your own experience. Tony Holmes. 2%. Staff not social distancing. You can request for their latest catalogue by filling up their online form. Job Work/Life Balance. We've enjoyed amazing success over recent years and have been outperforming the market. We'll keep you updated on what we're up to and our Customer Services team are on hand Monday to Fri . Toolstation together (a poem) Macmillan charity fancy dress days. 5/2/2022 11:26 AM . Toolstation customer service - not interested. Contacts . Job Security/Advancement. 350th branch opening. Bad. Customer Service Agent . 3%. It has 500 branches in the UK. Do you agree with Toolstation's star rating? Your SliceZone is empty . If you have any questions related to Toolstation products or services you receive, please contact Toolstation Customer Service directly. Toolstation UK has collected 586 reviews with an average score of 3.75. Expires. for TOOLSTATION LIMITED (04372131) Registered office address. Do you agree with Toolstation's star rating? Contact Toolstation Customer Service. Suggest Toolstation consults Screwfix about proper customer service. Job Culture. Order through our eBay store and conveniently access over 12,000 quality trade essentials at unbeatable prices. Whatever your complaint about Toolstation is, follow the next three steps in order to have the best chance of resolving your complaint. You can email them at info@toolstation.com. Export. Click on the 'File Toolstation complaint' button. This means as we continue to grow, so will our customer enquiries! SA. No covid precautions in place. Credit subject to status, UK residents only, Toolstation Ltd, acts as a broker and offers finance from a restricted range of finance providers, PayPal Credit is a trading name of PayPal (Europe) S..r.l et Cie, S.C.A. All reviews service staff price store item product order stock minute time collection day delivery toolstation click website customer service. "What is the best thing about working for Toolstation?" Being able to help customers, talk to customers and be in a very friendly and buzzing environment and sense of self-satisfaction when you know you . Jade Vickers is a Customer Service Representative at Toolstation based in Bridgwater, Somerset. Toolstation is multi-channel retail for tools and building materials. Toolstation Website: www.toolstation.com . Pick up your Customer Card in branch today. Enjoy a 20 gift card for Amazon when you spend over 100. GB. Charity fundraising 2019. Compensation/Benefits. Store Assistant - 20 hours - Gillingham Dorset. 7 May 2022. View Jade Vickers's business profile as Customer Service Representative at Toolstation. Welcome to the official Toolstation Facebook page. Show Salary Details. Each Toolstation Customer Card has it's own unique QR code and this card will be unique to your account. Toolstation makes you feel worthless Customer Service Assistant (Current Employee) - Prestwich, Greater Manchester - 12 December 2021 If you are not desperate to work, stay away from this company. We're offering a number of part time Customer Service roles. Customer service representative (Former Employee) - Southport - June 2, 2014. Our terms exclude the collection of . Toolstation is 13 out of 24 best companies in the category Plumbers' merchant on Trustpilot. You may also call their customer service toll free at 0808 100 7211 or via mobile at tel:03303333303. 8 Toolstation Customer Service Representative interview questions and 8 interview reviews. There are just 3 simple steps to save time ordering in branch. 22-24 Boulevard Royal L-2449, Luxembourg. Bad. Offering a lot more than tools; electrical, plumbing, screws, fixings, trade essentials and top brands make up just some of the 25,000+ stock products in the catalogue and are stocked . more info | Read 163,121-163,140 Reviews out of 279,915. . . By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. Get a 15 Amazon gift card when you spend over 60 at Toolstation. Product Owner Career. Managing a cross functional team and multi-channel customer communications. ralph beardmore. Toolstation makes it easy to get in touch if you have something to ask their Customer Service team, there's also a very clear, useful FAQ section on the Toolstation website, which should clear up most basic questions. Changes in branch from 19th July. Q&A . Update: I emailed asking for a refund, they have just replied asking if I'd like to re-order or be refunded!! Then, update your SliceZone accordingly: <slice-zone type="pageType" uid="pageUid" /> Check branch stock availability at Toolstation.com, complete checkout, select customer collection and collect from your chosen branch from 5 mins later. Very poor service from Middleton store. The goods must be unused and be contained in the original packaging. They just don't care about customer service - my advice is to stay well clear of them until they stop using Yodel as a delivery partner. Adele Swift, Talent Attraction & Recruitment Manager. Don't miss this Deal at Toolstation for 5% off with Trade Account. Management and support was horrendous. Search job openings at Toolstation. Check out what 326,998 people have written so far, and share your own experience. Toolstation Weymouth wins 'Store of the Year'. Toolstation customer services quickly attended to a Sliverline air tools kit with an item missing by organising a replacement without question. Toolstation Phone Numbers and Emails +44 330 333 3303 +44 808 100 7211 . To start rendering components here, create a document on Prismic. Customer Services & Support; Education; Engineering; Finance & Accounting; Healthcare; . 5%. 02/08/22. GB. Waited until 7.15, when I had to leave and still no sign of life. 1. If you experience any other technical errors related to Toolstation Customer Panel or the surveys and research activities we ask you to complete, please email the helpdesk. | Read 281,681-281,689 Reviews out of 281,689 Find contact's direct phone number, email address, work history, and more. Established in 2003, Toolstation is one of Britain's fastest growing suppliers of tools, accessories and building supplies, offering a reliable multi-channel service to all the trade heroes and DIY enthusiasts! Save Job. In our contact centre, we handle around 18,000 phone calls a week from customers across the UK, as well as answering questions by email and on social media. Bring it to any of over 500+ UK branches, or contact our Customer Service team for advice. . Our assortment includes more than 11,000 products divided into different categories such as Power tool, hand tool, . Gillingham, South West England, England 7 d. 9 Per Hour (Employer Est.) All reviews service staff price store item product order stock minute time collection day delivery toolstation click website customer service. With a multi-channel offering, Toolstation customers can buy online, on a smartphone, at hundreds of branches across the UK or through a dedicated UK call centre. | Read 271,761-271,780 Reviews out of 277,522. . Our colleagues in our Head Office and Contact Centre in Bridgwater, our Distribution Centres in Bridgwater, Middleton, Redditch and Daventry, and our network of over 350 branches throughout the UK, all work together to get the job done. Bridgwater, England, United Kingdom. . Experienced in working in the Retail and Digital space with a strong track record in leading teams, managing budgets and projects and a proven ability to develop people and manage performance. | Read 274,521-274,529 Reviews out of 274,529 . toolstation customer 1.7B views Discover short videos related to toolstation customer on TikTok. Do you agree with Toolstation's star rating? Original packaging, all accessories and order number must be included. With a multi-channel offering, Toolstation customers can buy online, on a smartphone, at hundreds of branches across the UK or through a dedicated UK call centre. Safe contactless collection is available 7 days a week at our branches. Check out what 331,807 people have written so far, and share your own experience. Watch popular content from the following creators: Nikunj Lotlikar(@sparkilife777), Sarah Saadatjoo(@sarahsaadatjoo), Sasha Business Coach(@bizcoachsasha), nlaaln(@nlaaln), Breakroom(@breakroomhq) . Store Managers take place in charity cycle event. For a start some of the order was missing, then after a lengthy wait on the phone, a nice employee said they would look into the missing . Or Click & Collect from one of our 500+ branches from 5 mins later. All reviews service staff price store item product order stock minute time collection day delivery toolstation click website customer service. Item out of stock at Cheadle store. Jobs Salaries Interviews. | Read 281,341-281,360 Reviews out of 281,806 And as Toolstation continues to grow so fast, we'll be dealing with more and more customers each year. 4%. Great customers and learn a lot through them, unfortunately you do feel very easily replaced to higher management like cattle . What is a Toolstation Customer Card? Help future customers by talking about customer service, price, delivery, returns & refunds. Finally, we also provide excellent customer service. Minimum 10 characters Would you like to add a photos or videos? 79 OFF. Offering a lot more than tools; electrical, plumbing, screws, fixings, trade essentials and top brands make up just some of the 25,000+ stock products in the catalogue and are stocked . Do you agree with Toolstation's star rating? Toolstation is 5 out of 6 best companies in the category Drilling equipment supplier on Trustpilot. Our Contact Centre is open Mon- Fri 7am-8pm, Sat and Sun 9am-5pm with a variety of evening and weekend shifts available.. Our Contact Centre is based in Bridgwater, Somerset; but we are continuing to work flexibly into the future, so you will spend some days in the office and some days working from home. 4 reviews. Shop the Jubilee offers from Toolstation with up to 79 off. Salah. Finance provided by PayPal Credit. So whether you have any questions before, during or after your purchase, our customer service is at your disposal! Do you agree with Toolstation's star rating? 4%. For more details, or to arrange a return, please contact our Customer Service team . Search job openings, see if they fit - company salaries, reviews, and more posted by Toolstation employees. A typical day consists of your manager sitting at their desk all day while you complete ridiculous and mundane tasks like painting over scuff marks or cleaning dust off ridiculous places. All Toolstation stores across the country have a team of competent customer service professionals who will be willing to assist you with all the questions . Customer Service Manager Career. Do you agree with Toolstation's star rating? Our Customer Service team will tell you as soon as we can provide a refund in the branch. Existing Customer Discounts: 3. Free interview details posted anonymously by Toolstation interview candidates. . Telephone: 0330 333 3303 Opening hours: 7am - 8pm Monday-Friday / 9am - 5pm Saturday-Sunday / 7am - 7pm Bank Holidays Webchat: 8am - 6pm Monday-Friday / 9am - 5pm Saturday-Sunday Service Promise We want everything to be right and that you are happy. Verified. Provide full leadership, mentorship, and strategic direction to a team of 17 CSR's and 2 shift leads. TH. Bad. | Read 272,401-272,420 Reviews out of 280,985 "NO MATTER WHERE YOU WORK WITHIN THE BUSINESS, THERE'S ALWAYS SOMETHING HAPPENING." Macmillan charity fancy dress days. Toolstation Contact Information. Oct 2019 - Nov 20201 year 2 months. Do you agree with Toolstation's star rating? Check out what 336,126 people have written so far, and share your own experience. RB. In our Contact Centre, we not only handle around 20,000 phone calls a week from customers across the UK, we also answer questions by email, social media and webchat. Toolstation is 40 out of 73 best companies in the category Building Materials Supplier on Trustpilot. TOOLSTATION CATALOGUE. Ordered paint and went to collect at 7am, quoted opening time, for job that day. for TOOLSTATION LIMITED (04372131) Charges. 12 reviews. Read More. Pick your favoriate products at really lowest price online. About Toolstation Toolstation is one of Britain's fastest growing suppliers to the trade, home improvers and self-builders. About. Check out what 337,870 people have written so far, and share your own experience. Our promise to you: Poor. Here at Toolstation we continue to experience meteoric growth, opening in excess of 60 new stores each year. Terms and conditions apply. Welcome to Toolstation, one of the fastest-growing businesses in Europe. I'm sure there are many good Toolstation products, and their general customer service seems fine. B&Q Club. Contact Toolstation Customer Service Overview Reviews Q&A Contacts Advertisements Toolstation Phone Numbers and Emails +44 330 333 3303 +44 808 100 7211 Toolstation Email: Message this business Advertisements Toolstation Contact Information Toolstation Website: www.toolstation.com Toolstation Help Center: Visit contact page Help in Social Networks: Very fast paced and customer orientated company, always looking to improve the services towards customers whilst looking after employees. . 4 reviews. 8%. Average. 1577. 3. Our branches are open 7am-8pm Monday-Friday, 7am-7pm Saturday and 9-4pm Sunday. Discover more about B&Q Club, including how to join and exclusive offers. However, the 15 log splitting maul I bought is a really poor . Do you agree with Toolstation's star rating? Since its establishment in 2003, Toolstation has grown to be one of the fastest-growing retailers in the UK, inclusive of its online store. Connect with Toolstation Customer Service Agents Easily. . . Click & Collect - FAQs. for TOOLSTATION LIMITED (04372131) People. We're offering a number of part time Customer Service roles. Toolstation is one of Britain's fastest growing suppliers of tools, accessories and building supplies to the trade, home improvers and self-builders. GB. Charity fundraising 2019. for TOOLSTATION LIMITED (04372131) More. In this DIY era, it is vital to have the necessary tools to help you with your projects. Jobs Salaries Interviews. Order by 9pm Monday - Saturday for free next business day delivery on orders over 25. Ensure the consistent achievement of KPI's through regular 121's and team . 3.0. The easiest way to ensure stock is available for you to collect is to place an order via our Click + Collect service. Toolstation doesn't charge any extra costs. 30 June. Or Click & Collect from one of our 500+ branches from 5 mins later. 15 GIFT CARD. Toolstation Email: Message this business. Filing history. When the return has been received at Toolstation the refund should be transferred to your bank account within 8 - 10 working days. You have 30 days after delivery to submit your return. Last Update. The company promises low prices on all products on sale. Priorities all wrong. Toolstation is a UK and European Union supplier of trade tools, hardware goods and accessories. Our stories. Make the best of this great discount offer: 25 Off Eligible Order for Toolstation for additional savings by redeeming the voucher code and discount code at Toolstation. The Customer Card will ensure transactions are much smoother, by allowing our branch staff to . Focused on Customer Service delivery, both internally and externally, with excellent people and operational management skills. If something hasn't quite gone to plan, let us know. . Original packaging, all accessories and order number must be included. More information on this, plus details on ordering . Advertisements. Toolstation. There are 401 customers that Toolstation UK, rating them as good. Our Contact Centre is open Mon- Fri 7am-8pm, Sat 7am-7pm, Sun 9am-5pm so your role will include 5 days with one weekend day and a mixture of shifts from 9 - 5 with one late and one early. Contact details Head Office address Lodge Way House, Lodge Way Harlestone Road Northampton NN5 7UG Phone number: 0808 100 7211 Toolstation : bien plus qu'un simple magasin de bricolage. . 2%. Check out what 337,979 people have written so far, and share your own experience. Administrative Assistant - HR. Our Contact Centre is open Mon- Fri 7am-8pm, Sat and Sun 9am-5pm with a variety of evening and weekend shifts available.. Our Contact Centre is based in Bridgwater, Somerset; but we are continuing to work flexibly into the future, so you will spend some days in the office and some days working from home. Expected to come into work at short notice, Rotas changed at short notice. Check out what 335,026 people have written so far, and share your own experience. GB. 4%. Toolstation. Advertisements. Check out what 337,788 people have written so far, and share your own experience. Save at Toolstation - Up . 169 Toolstation jobs including salaries, ratings, and reviews, posted by Toolstation employees. 30 June. Management. Branches are fully open and operating safely in line with government guidelines. Overview Reviews 0 . GA. Geoff Argent. Order by 9pm Monday - Saturday for free next business day delivery on orders over 25. 20 GIFT CARD. 14 reviews. 1 minutes ago. New Customer Discounts: 3. 25 off with Toolstation Discount Code. Bridgwater, England Easy Apply 2 d. 20K-23K Per Year (Employer Est.) Due to high demand for some items our customer support teams are unable to check stock availability. With a multi-channel offering, Toolstation customers can buy online, on a smartphone, at hundreds of branches across the UK or through a dedicated UK call centre. Shocking customer service. Fortunately Screwfix was open nearby and got the goods from there. Customer service opening times: Monday to Friday, 7am-8pm; Saturday and Bank Holidays, 7am-7pm; Sunday, 9am-5pm Great. You can reach them at: Phone: You can call 0330 333 3303, lines are open Monday to Friday, 7:00-20:00, Saturday- Sunday 9:00-17:00